Here at Murphy Orthodontics, we completely understand the need to provide all individuals with options when it comes to interacting with our orthodontics team in an era where convenience and safety are so important. Even before the beginning of the COVID-19 pandemic, we had been considering methods of communication and orthodontic evaluation that offer patients more choices and enhanced tools, without compromising our high standards for safe, accurate, effective, and attentive care. With all of this in mind, our board-certified orthodontist in Phoenix and Goodyear, Chris Murphy, DDS, has instituted a new consultation system that offers patients a number of new ways to interact with our practice and obtain the care they need.
Our complimentary initial consultation options include:
In-person consultations here at the office are still the most popular method of meeting with Dr. Murphy and our orthodontics team. You can contact our practice via e-mail or by phone at any time to begin the process of scheduling an in-person consultation. Rest assured that we have implemented strict precautionary measures for safety and risk mitigation during the COVID-19 pandemic. Our enhanced office safety protocols include social distancing precautions, liberal use of personal protective equipment (PPE) for our staff and our patients, consistent disinfection of high-touch surfaces, hand-sanitizer throughout the office, facial covering requirements, and COVID-19 screening questionnaires for everyone who enters our practice, including our own team members.
Some patients may elect to do a semi-virtual consultation, which essentially allows patients to do part of their consultation from home, and the other part here at our practice. This method can ultimately minimize the average time patients spend at the office during an in-person consultation by performing some of the typical steps of the consultation virtually. The first step of a semi-virtual consultation would occur in-person. This part usually takes about 20 minutes and involves x-rays and a 3-Dimensional scan of your oral structures. Then, our office will schedule a second, “virtual” appointment that can be done from your home via mobile teleconference. During the virtual appointment, Dr. Murphy can go over the x-rays and scans with you and talk about a potential treatment plan. You can visit our contact page or call us to inquire about semi-virtual consultations.
Fully Virtual Consultations
Our third consultation option is fully virtual and, like our other initial consultation options, completely free for new patients. The entire consultation can be conducted online from your mobile phone, tablet, or desktop computer as long as your digital device is capable of uploading photos. The process begins by filling out a very quick questionnaire, along with the submission of some “teeth selfies” so our team can instantly get a view of your teeth for evaluation. Fully virtual consultations can be performed for new and current patients. Keep in mind that, once treatment begins or if current patients need in-person adjustments or in-person follow-up monitoring, we will eventually need to schedule an in-office appointment; however, a fully virtual consultation can dramatically minimize the time spent in the office for this stage of the process.
If you have additional questions about our consultation options or if you need further guidance on how they all work, please don’t hesitate to call our offices in Phoenix and Goodyear, or fill out our contact form. You can also visit our Book an Appointment page to get started on a free, 5-minute online smile assessment.